Privacy Policy

Personal Data Protection according to LOPDGDD

Incwell Europe, SL, in application of the current regulations on personal data protection, informs that the personal data collected through the forms on the websites: www.incwell.eu www.strongabogados.com, are never included in files. The collection and processing of your personal data is for the purpose of maintaining the commercial relationship and carrying out tasks of information, training, advice, and other activities typical of business consulting and advisory services.

The user may exercise their rights of access, opposition, rectification, and cancellation recognized in the aforementioned Regulation (EU) at any time. These rights can be exercised by the user via email to: info@incwell.eu or by mail to the address: Villalba Hervás 4-2, Santa Cruz de Tenerife 38002 Spain.

Purpose of Processing Personal Data

What is the purpose of processing your personal data? At Incwell Europe SL, we will process your personal data collected through the websiteswww.incwell.eu www.strongabogados.com for the following purposes:

• In the case of contracting the goods and services offered through the web, to respond to your query or request and if you contract with us, to maintain the contractual relationship, as well as the management, administration, information, provision, and improvement of the service.

• Sending information requested through the forms provided on www.incwell.eu and www.strongabogados.com.

We remind you that you can object to receiving commercial communications by any means at any time by sending an email to the address mentioned above.

The fields in these records are mandatory, making it impossible to fulfill the stated purposes if these data are not provided.

How long are the personal data collected retained?

The personal data provided will be retained as long as the commercial relationship is maintained or you do not request its deletion, and during the period in which legal responsibilities may arise from the services provided.

Legal Basis

Your data is processed on the following legal bases that legitimize it:

• The request for information and/or the contracting of services from Incwell Europe, SL, whose terms and conditions will be made available to you in any case, prior to any potential contract.

• Free, specific, informed, and unequivocal consent, as we inform you by providing this privacy policy, which after reading, if you agree, you can accept through a statement or clear affirmative action, such as ticking a box provided for this purpose.

If you do not provide your data or do so incorrectly or incompletely, we will not be able to process your request, making it completely impossible to provide the requested information or carry out the contracting of services.

Recipients

The data will not be communicated to any third party outside of Incwell Europe, SL, except in case of legal obligation.

Data Collected by Users of the Services

In cases where the user includes files containing personal data on shared hosting servers, Incwell Europe, SL is not responsible for the user's non-compliance with the GDPR.

Data Retention in Compliance with LSSI

Incwell Europe SL informs that, as a data hosting service provider and in compliance with Law 34/2002 of July 11 on Services of the Information Society and Electronic Commerce (LSSI), it retains for a maximum period of 12 months the information necessary to identify the origin of the hosted data and the time when the service provision began. The retention of this data does not affect the confidentiality of communications and may only be used within the framework of a criminal investigation or to safeguard public safety, making it available to judges and/or courts or the Ministry that requires it.

The communication of data to State Security Forces and Bodies will be made under the provisions of the regulations on personal data protection.

Intellectual Property Rights

Incwell Europe, SL, Strong Abogados (Strong Law and Compliance, SL) holds all intellectual property rights, “know-how,” and any other rights related to the content of the website www.incwell.eu www.strongabogados.com and the services offered therein, as well as the programs necessary for its implementation and related information.

Reproduction, publication, and/or strictly private use of the total or partial content of the website www.incwell.eu www.strongabogados.com is prohibited without prior written consent.

Intellectual Property of the Software

The user must respect the third-party programs made available by www.incwell.eu www.strongabogados.com, even if they are free and/or publicly available.

www.incwell.eu www.strongabogados.com has the necessary intellectual property rights and exploitation licenses for the software.

The user does not acquire any rights or licenses for the contracted service over the software necessary for providing the service, nor over the technical information used to monitor the service, except for the rights and licenses necessary to fulfill the contracted services and only for the duration of them.

For any action that goes beyond the fulfillment of the contract, the user will need written authorization from www.incwell.eu www.strongabogados.com. Accessing, modifying, or viewing the configuration, structure, and files of the servers owned by www.incwell.eu www.strongabogados.com is strictly prohibited, and the user assumes civil and criminal liability for any incident that may occur in the servers and security systems as a direct consequence of negligent or malicious actions on their part.

Intellectual Property of Hosted Content

The use of services provided by www.incwell.eu www.strongabogados.com contrary to intellectual property legislation is prohibited, including but not limited to:

• Use that is contrary to Spanish law or infringes the rights of third parties.

• The publication or transmission of any content that, in the opinion of www.incwell.eu www.strongabogados.com, is violent, obscene, abusive, illegal, racist, xenophobic, or defamatory.

• Cracks, program serial numbers, or any other content that violates third-party intellectual property rights.

• The collection and/or use of personal data of other users without their express consent or in violation of what is established in Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.

• The use of the domain's mail server and email addresses for sending unsolicited mass emails.

The user bears full responsibility for the content of their website, the transmitted and stored information, hyperlinks, third-party claims, and legal actions concerning intellectual property.

Third-Party Rights and Protection of Minors

The user is responsible for complying with the applicable laws and regulations, as well as the rules regarding the operation of online services, e-commerce, copyright, maintaining public order, and universal principles governing Internet usage.

The user shall indemnify www.incwell.eu www.strongabogados.com for any claim where liability is attributable to the user, including legal fees and defense costs, even if a court decision is not final.

Protection of Hosted Information

www.incwell.eu www.strongabogados.com performs backups of the content hosted on their servers; however, they are not responsible for accidental loss or deletion of data by users. Similarly, they do not guarantee full restoration of data deleted by users, as said data may have been deleted and/or modified since the last backup.

Commercial Communications

In compliance with the LSSI, www.incwell.eu www.strongabogados.com will not send advertising or promotional communications via email or other equivalent electronic communication means that have not been previously requested or expressly authorized by the recipients. In the case of users with a prior contractual relationship, www.incwell.eu www.strongabogados.com is authorized to send commercial communications related to products or services from www.incwell.eu www.strongabogados.com that are similar to those initially contracted by the customer. In any case, the user may, after proving their identity, request not to receive any further information through the Customer Service channels.

Quality Policy

INCWELL & STRONG ABOGADOS, in its activity of “BUSINESS CONSULTING: LEGAL, LABOR, TAX, AND ACCOUNTING SERVICES,” is committed to excellence to satisfy both the team and customers. The quality of our services is our priority. The goal is to achieve continuous improvement of the organization.

To achieve this, we have implemented and maintained a Quality Management System based on the requirements of the ISO 9001 standard, adopting the following quality commitments:

• Effectively maintain a Quality Management System and promote continuous improvement of the system.

• Comply with all stakeholder requirements to consolidate trust in our organization.

• Ensure the proper condition of facilities and appropriate equipment for our work, in line with the company's activity, objectives, and goals.

• Commitment to our clients to provide the necessary solutions and responses according to their circumstances, maintaining long-term relationships with a guaranteed 24-hour response time, fostering trust in the Quality and Excellence of our work.

These principles are assumed by Management, confirming that we provide the necessary means and equip all employees with sufficient resources to ensure compliance, as outlined and made publicly available through this Quality Policy.